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Privacy Policy

 Privacy Policy

Website: https://yamtech.online

At YAM Tech, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information.

What We Collect:

  • Name, email, phone number, and address (for orders and customer service).

  • Payment information (processed securely via encrypted payment gateways).

  • Device/browser info (for analytics and website improvement).

How We Use Your Information:

  • To process and fulfill your orders.

  • To provide updates on order status and tracking.

  • To respond to customer service inquiries.

  • To improve our website and product offerings.

Your Rights:

  • You can request access to or deletion of your data at any time.

  • You may opt out of promotional emails (link included in each email).

Data Security:

We use SSL encryption and partner only with PCI-DSS compliant payment processors to ensure your information is protected.

Questions?
Email us at: support@yamtech.online

Shipping Policy

Order Processing:
Orders are processed within 1–3 business days. Delays may occur during peak seasons.

Shipping Times:

  • Standard Shipping: 5–12 business days (varies by location).

  • International Shipping: Times may vary by country and customs clearance.

Tracking:

A tracking number will be emailed once your order ships.

Responsibility:

YAM Tech is not responsible for:

  • Delays due to customs or couriers.

  • Incorrect shipping details provided by the customer.

Returns & Refunds Policy

Return Window:

You have 14 days from delivery to request a return.

Eligibility:

To be eligible for a return:

  • Item must be unused and in original packaging.

  • Proof of purchase (receipt or order number) is required.

Process:

  1. Contact support@yamtech.online to initiate your return.

  2. Ship the product back to the address we provide.

  3. Once received and inspected, your refund will be processed within 3–7 business days.

Refund Method:

Refunds will be issued to your original payment method.

Return Shipping:

Customer is responsible for return shipping unless item is defective or incorrect.

Warranty Policy

YAM Tech provides a 30-day warranty on all items for manufacturing defects.

Covered:

  • Non-functional items out of the box.

  • Defective parts or accessories.

Not Covered:

  • Wear and tear or accidental damage.

  • Misuse, abuse, or modifications.

For warranty claims, email: support@yamtech.online

Payment & Pricing Policy

  • All prices are in AUD (Australian Dollars).

  • We accept Visa, MasterCard, PayPal, and other major payment platforms.

  • Prices are subject to change without notice.

  • Promotional discounts cannot be combined unless stated.

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